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AS/400 benchmarking and AS/400 KPIs
AS/400 Overview With over 300,000 AS/400 systems operational worldwide, there are wide differences in operational cost efficiency and service quality. Benchmarking of AS/400 regularly takes place among itbug members to define optimum staffing levels, service quality targets and resource utilisation levels. itbug provides an independent and objective rating of AS/400 quality and cost efficiency: ...
www.itbug.ndirect.co.uk/services/AS400.htm
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